Documentation
Customers
customers.list_notes
REST
ShippingPOST /api/v1/customers/list_notesMCP tool
Livecustomers.list_notesExposed on: REST API · Shop MCP server · Claude connector · Dash (in-app copilot) · Zapier. Part of the Customers domain.
Operating contract
The shop's own notes about this customer, newest first, pinned ones included. These are INTERNAL — the customer never sees them.
TRUNCATION: total is the exact number of notes on file and omitted is how many are not in this response. When omitted is greater than 0, call again with offset set to next_offset before drawing any conclusion about what the shop has recorded.
Add one with customers.add_note.
Who may call it
- Permission
customers.accessThe caller must hold Customers at the ACT level. A read-only dashboard grant on the same section is refused.- Plan
- Every planNo plan gate. Available on every Service VIN plan.
- Retries
naturalNaturally idempotent — running it twice leaves the same world as running it once. A retrying integration needs no key.- Rate class
readCounted against the read budget — the widest of the four.
Partial answers
omitted is how many matching records are not in the response, and 0 is a real answer meaning you have all of them. Continue with next_offset.
Do not summarise from a truncated response
Input
| Field | Type | Description |
|---|---|---|
| customer_idrequired | stringuuid | The customer whose notes to read, as returned by customers.list or customers.get. |
| limit | integer1–100 | How many notes to return, 1-100. Defaults to 20. Default:20 |
| offset | integermin 0 | How many to skip. Pass the previous response's next_offset to continue. Default:0 |
Output
| Field | Type | Description |
|---|---|---|
| items | object[] | — |
| items[].id | string | — |
| items[].body | string | — |
| items[].is_pinned | boolean | — |
| items[].created_at | string | — |
| total | number | — |
| omitted | number | — |
| next_offset | number | null | — |
Examples
Built from this capability's own schema — required fields and the ones carrying a default, and nothing invented. Paste one and it validates.
export SERVICEVIN_API_KEY=svk_live_…
curl -X POST https://www.servicevin.com/api/v1/customers/list_notes \
-H "Authorization: Bearer $SERVICEVIN_API_KEY" \
-H "Content-Type: application/json" \
-d '{"customer_id":"9b2f1c6e-4a77-4d2b-9f31-0f1c9a8e5d20","limit":20,"offset":0}'const res = await fetch("https://www.servicevin.com/api/v1/customers/list_notes", {
method: "POST",
headers: {
Authorization: `Bearer ${process.env.SERVICEVIN_API_KEY}`,
"Content-Type": "application/json",
},
body: JSON.stringify({
"customer_id": "9b2f1c6e-4a77-4d2b-9f31-0f1c9a8e5d20",
"limit": 20,
"offset": 0
}),
});
// Success and failure are both envelopes. Switch on error.code, never
// on error.message — the codes are stable, the messages are for people.
const payload = await res.json();
if (!res.ok) throw new Error(payload.error.code);
const data = payload.data;import os, requests
res = requests.post(
"https://www.servicevin.com/api/v1/customers/list_notes",
headers={"Authorization": f"Bearer {os.environ['SERVICEVIN_API_KEY']}"},
json={
"customer_id": "9b2f1c6e-4a77-4d2b-9f31-0f1c9a8e5d20",
"limit": 20,
"offset": 0
},
timeout=30,
)
payload = res.json()
if not res.ok:
raise RuntimeError(payload["error"]["code"])
data = payload["data"]{
"jsonrpc": "2.0",
"id": 1,
"method": "tools/call",
"params": {
"name": "customers.list_notes",
"arguments": {
"customer_id": "9b2f1c6e-4a77-4d2b-9f31-0f1c9a8e5d20",
"limit": 20,
"offset": 0
}
}
}Refusals
The four gates run in this order on every surface, and the order is not arbitrary — see Authentication.
| Status | Code | When |
|---|---|---|
| 404 | not_found | The id is unknown, or the feature is not enabled for this account. Deliberately the same answer for both. |
| 403 | forbidden | This login does not hold customers.access. |
| 422 | validation_error | An argument was wrong. The message names the field. |
| 429 | rate_limited | Too many read calls. Back off and retry. |
| 500 | internal_error | Something failed on our side. Nothing was changed. |