Documentation
Reviews
reviews.list
REST
ShippingPOST /api/v1/reviews/listMCP tool
Livereviews.listExposed on: REST API · Shop MCP server · Claude connector · Dash (in-app copilot) · Zapier. Part of the Reviews domain.
Operating contract
The reviews the public can see, newest first, with the shop's reply where it has written one.
unanswered_only: true is the working list. An unanswered review is the one thing in this domain that costs the shop something every day it sits there — a prospective customer reads the complaint and no response.
stars is 1-5, or null when the platform did not give one. min_stars and max_stars narrow it: max_stars: 3 is 'what are people unhappy about'.
comment: null with a rating is a RATING-ONLY review. There is nothing to answer and a generic reply to one reads as automated, because it is.
customer_id is set when the review has been matched to somebody in the shop's book. When it is, customers.get and jobs.list will tell you what work they actually had done — which is what makes a reply specific rather than generic.
THESE ARE PUBLIC AND PERMANENT. Nothing in this registry deletes a review or a reply.
TRUNCATION: total is the exact number matching the filters and omitted is how many are not in this response. When omitted is not 0, call again with offset set to next_offset — a shop told it has three unanswered reviews when it has thirty has been given a to-do list with the hard ones missing.
Who may call it
- Permission
marketing.accessThe caller must hold Reviews & market at the ACT level. A read-only dashboard grant on the same section is refused.- Plan
- Every planNo plan gate. Available on every Service VIN plan.
- Retries
naturalNaturally idempotent — running it twice leaves the same world as running it once. A retrying integration needs no key.- Rate class
readCounted against the read budget — the widest of the four.
Partial answers
omitted is how many matching records are not in the response, and 0 is a real answer meaning you have all of them. Continue with next_offset.
Do not summarise from a truncated response
Input
| Field | Type | Description |
|---|---|---|
| unanswered_only | boolean | True returns only reviews the shop has not replied to. |
| min_stars | integer1–5 | Only reviews at this star rating or above. |
| max_stars | integer1–5 | Only reviews at this star rating or below. 3 is the unhappy end. |
| limit | integer1–100 | How many reviews to return, 1-100. Defaults to 25. Default:25 |
| offset | integermin 0 | How many to skip. Pass the previous response's next_offset to continue. Default:0 |
Output
| Field | Type | Description |
|---|---|---|
| items | object[] | — |
| items[].id | string | — |
| items[].reviewer_name | string | null | — |
| items[].stars | number | null | — |
| items[].comment | string | null | — |
| items[].reply | string | null | — |
| items[].replied_at | string | null | — |
| items[].left_at | string | null | — |
| items[].customer_id | string | null | — |
| total | number | — |
| omitted | number | — |
| next_offset | number | null | — |
Examples
Built from this capability's own schema — required fields and the ones carrying a default, and nothing invented. Paste one and it validates.
export SERVICEVIN_API_KEY=svk_live_…
curl -X POST https://www.servicevin.com/api/v1/reviews/list \
-H "Authorization: Bearer $SERVICEVIN_API_KEY" \
-H "Content-Type: application/json" \
-d '{"limit":25,"offset":0}'const res = await fetch("https://www.servicevin.com/api/v1/reviews/list", {
method: "POST",
headers: {
Authorization: `Bearer ${process.env.SERVICEVIN_API_KEY}`,
"Content-Type": "application/json",
},
body: JSON.stringify({
"limit": 25,
"offset": 0
}),
});
// Success and failure are both envelopes. Switch on error.code, never
// on error.message — the codes are stable, the messages are for people.
const payload = await res.json();
if (!res.ok) throw new Error(payload.error.code);
const data = payload.data;import os, requests
res = requests.post(
"https://www.servicevin.com/api/v1/reviews/list",
headers={"Authorization": f"Bearer {os.environ['SERVICEVIN_API_KEY']}"},
json={
"limit": 25,
"offset": 0
},
timeout=30,
)
payload = res.json()
if not res.ok:
raise RuntimeError(payload["error"]["code"])
data = payload["data"]{
"jsonrpc": "2.0",
"id": 1,
"method": "tools/call",
"params": {
"name": "reviews.list",
"arguments": {
"limit": 25,
"offset": 0
}
}
}Refusals
The four gates run in this order on every surface, and the order is not arbitrary — see Authentication.
| Status | Code | When |
|---|---|---|
| 404 | not_found | The id is unknown, or the feature is not enabled for this account. Deliberately the same answer for both. |
| 403 | forbidden | This login does not hold marketing.access. |
| 422 | validation_error | An argument was wrong. The message names the field. |
| 429 | rate_limited | Too many read calls. Back off and retry. |
| 500 | internal_error | Something failed on our side. Nothing was changed. |